Get in Touch With Us

Got a question about one of the sportsbooks we cover, spotted something that needs updating, or just want to tell us what you think of the site? This page covers how to get in touch with New Online Sportsbooks and what happens once your message lands in our inbox.

How to Contact Our Team

Email is the best way to reach us. Write to [email protected] and a real member of the team will read your message — we don't rely on canned replies to close out enquiries. We aim to respond within two working days, though it can take a bit longer during busier stretches.

A short line on what your message is about helps us route it to the right person faster, whether that's a factual correction, a general question, or something else entirely.

What You Can Get in Touch About

• Sportsbook questions — If you're weighing up options from our comparison table, such as Lucky Rebel, Bovada, or BetOnline, and want clarification on how we scored them, ask away.
• Corrections — Betting bonuses, rollover terms, and banking options change often. If something looks out of date, tell us and we'll look into it.
• Content suggestions — If there's a topic around online sportsbooks, betting apps, or banking methods you'd like us to cover in more depth, we're happy to hear it.
• Partnership or editorial enquiries — Represent a sportsbook or a relevant business and want to discuss working with us? Introduce yourself and explain what you have in mind.
• Responsible gambling concerns — If you or someone close to you needs support around gambling, say so in your message and we'll point you toward resources, including the National Council on Problem Gambling helpline at 1-800-GAMBLER.

Why Contacting Us Matters for Accuracy

We review and rank online sportsbooks that accept US bettors on criteria like odds quality, market coverage, banking options, and payout speed. Terms shift, promotions expire, and new features get added or dropped without much notice. Reader messages are one of the ways we catch that drift and keep our comparison table and individual write-ups current. If you've used one of the sportsbooks we cover — say Best Non GamStop Casinos 2026 readers exploring adjacent options — and something didn't match what we published, that's exactly the kind of note worth sending.

A Word on What We Cover

Most of the operators on this site, including names like BetNow, Everygame, and BetUS, are licensed offshore in jurisdictions such as Curaçao, Panama, or Costa Rica rather than by individual US states. That means they sit in a legal grey area for US bettors, and the consumer protections that come with state-regulated betting — segregated funds, formal dispute resolution, guaranteed payout timelines — generally don't apply. If your enquiry touches on a dispute with a sportsbook, we can share what we know from our own research, but we can't act as an intermediary or guarantee an outcome on your behalf. We'd also encourage you to check your own state's current stance on offshore sports betting before relying on anything we publish.

What Happens After You Send a Message

1. Your email is read by someone on our editorial team, not a bot.
2. If it's a correction or factual query, we cross-check it against our current research before replying.
3. You'll get a direct response, usually within two working days.
4. If your message needs more time — for example, a deeper review of a sportsbook's terms — we'll let you know that upfront rather than leaving you waiting.

Before You Reach Out

A few things worth knowing that might save you a message, or help us answer the one you send faster:

• We don't process deposits, withdrawals, or account issues directly — those need to go through the sportsbook itself. We can, however, tell you what we found when researching a site's stated payout speed or banking process.
• We can't confirm licensing status beyond what a sportsbook discloses publicly. Offshore licences aren't equivalent to a US state gaming licence, and we won't overstate what one means for player protection.
• All the sportsbooks discussed on this site are intended for readers aged 21 and over. If your message relates to underage access or account use, please flag it clearly so we can respond appropriately.
• If gambling has stopped being fun or is causing problems for you or someone you know, please reach out to 1-800-GAMBLER or a similar support service — we're glad to point you toward more resources if you ask.

We appreciate every message that helps us keep this site accurate and useful for people comparing online sportsbooks. Thanks for taking the time to reach out — we look forward to hearing from you.